Is your Netgear Orbi satellite not connecting to router? If you are nodding your head in yes, then know that there is nothing to worry about. In this article, we have mentioned some of the topmost reasons why your Orbi satellite is refusing to connect to the wireless router along with the solutions to get rid of the issue. Thus, wait no more, scroll down, and read on.
Reasons Why Orbi Satellite is Not Connecting to Router
Listed below are some of the most common reasons why your Netgear Orbi devices are not connecting:
-
The distance between your Orbi satellite and WiFi router is a lot.
-
The firmware of your Orbi WiFi router is not up-to-date.
-
The wireless signals of both your Orbi devices are getting interrupted.
-
The Sync button on either your Orbi satellite or router is not pressed.
Now that you are familiar with the reasons behind the Netgear Orbi satellite not connecting to router issue, follow the troubleshooting tips mentioned below to fix it.
Fixed: Orbi Satellite Not Connecting to Router
-
Update the Firmware
Before you do anything else, update the firmware of your Netgear Orbi WiFi router. Outlined below are the guidelines that will help you perform Orbi firmware update with ease:
-
Connect your Netgear Orbi WiFi router to the existing modem using a cable.
-
You also have the choice of connecting your devices wirelessly.
-
Next, open your laptop and launch an internet browser on it.
-
In the address bar of the internet browser, type orbilogin.com, and hit Enter.
-
Log in to your Netgear Orbi device using the default login credentials.
-
Click Log In.
-
On the Netgear Genie dashboard, navigate to Settings.
-
Under the Maintenance option, click Firmware Update.
Now, check whether you are able to connect your Netgear Orbi satellite to the router. If not, then it is recommended that you take the help of the next troubleshooting step.
-
Bring Your Orbi Devices Closer
As mentioned above, one of the major reasons why you’re facing the Netgear Orbi satellite not connecting to router issue is because the distance between your devices is too much. Thus, bring your Netgear Orbi satellite closer to the Orbi router.
Pro Tip: Make sure that both your Netgear Orbi devices are placed in the same room.
-
Avoid WiFi Interference
Apart from ensuring proper distance between your Orbi devices, also see that they are placed away from cordless phones, baby monitors, washing machines, Bluetooth speakers, mirrors, fish tanks, metal objects, aluminum studs, treadmills, televisions, refrigerators, microwave ovens, etc.
Additionally, avoid placing your Netgear Orbi devices near thick concrete walls and in corners.
-
Press the Sync Button
Chances are that the Sync button on one of your Orbi devices is not pressed. To confirm the same, check whether the Sync button on both your wireless devices is pressed or not. In this case, it is recommended that you take the necessary steps to rectify the situation.
Once you’ve taken care of this thing, try to connect your Netgear Orbi satellite to the WiFi router. Are you able to?
-
Reset Your Netgear Orbi
If your Netgear Orbi satellite is still refusing to connect to the router, then it’s high time that you perform factory default reset.
Here are the guidelines that will help you restore your Orbi device to the default mode:
-
Look for the Reset button located on your Orbi WiFi device.
-
Once found, carefully press it using a pin-pointed object.
-
Now, give your WiFi device some time to get restored to the default settings.
Note: Once you are done resetting your Orbi, access orbilogin and reconfigure the device.
Summing Up
Many users face the Netgear Orbi satellite not connecting to router issue. If you are stuck in the same mess, then following the troubleshooting tips mentioned in this post will be the best decision that you’ll make.
Read Also